Terms and Conditions

El Jannah Terms and Conditions

PLEASE CAREFULLY REVIEW THE TERMS AND CONDITIONS

Your use of the site will indicate your acceptance of these terms. Please do not use the site if you do not agree to be bound by these terms. We may periodically change the terms, so please check them from time to time as your continued use of the site signifies your acceptance of any changed items.

While we make reasonable efforts to provide accurate and timely information about El Jannah Franchise Company Pty Ltd (‘El Jannah’) on this site, you should not assume that the information provided is always up to date or that this site contains all the relevant information available about El Jannah. In particular, if you are making an investment decision regarding El Jannah, please consult a number of different sources prior to making any decision.

COPYRIGHT AND TRADEMARK.

All content and material on this site are protected as the copyrights, trademarks and/or other intellectual properties owned by El Jannah and/or its subsidiaries and affiliates or by other parties that have licensed their material to El Jannah.

All rights not expressly granted are reserved.

PERSONAL USE.

Your use of the content and materials included on this site is for non-commercial, personal use only or as otherwise permitted by law. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this site in any way. You may not copy, distribute or display materials on this site or any part of it to third parties. You may not link to or mirror any part of this site. No other use, reproduction or distribution is permitted without prior written permission. Any infringement of these rights will result in appropriate legal action.

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You agree to indemnify, defend and hold harmless El Jannah for any and all unauthorised uses you may make of any content and material on the site. You acknowledge the unauthorised use of the contents could cause irreparable harm to El Jannah and that in the event of an unauthorised use, El Jannah shall be entitled to an injunction in addition to any other remedies available at law or in equity.

FEEDBACK AND SUBMISSIONS.

You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).

El Jannah is not able to treat any submissions as Confidential and we do not want and cannot accept any ideas you consider to be proprietary regarding designs, product technology or other suggestions you may have developed. Consequently, any material you submit to this site will be deemed a grant of a royalty free, non-exclusive right and license to use, reproduce, modify, display, transmit, adapt, publish, translate, create derivative works from and distribute these materials throughout the world in any medium and through any methods of distribution, transmission and display whether now known or hereafter devised. In addition, you warrant that all so-called “moral rights” have been waived.

LINKS.

Some links on the site will allow you to connect with sites that are not under our control. El Jannah is providing these links only as a convenience. The appearance of a link does not imply El Jannah endorsement, nor is El Jannah responsible for the contents of any linked site. You access them at your own risk.

PRIVACY & SECURITY.

For an explanation of El Jannah practices and policies related to the collection, use and storage of our online visitor information, please read our Privacy Policy.

DISCLAIMER.

El Jannah (and its employees, servants or agents) is not liable to you or any third party for any errors or delays in the content of this website or for any actions taken in reliance on it. To the fullest extent allowed by applicable law, El Jannah will not be liable for any direct, indirect or consequential loss arising from the use of the content contained on this website or from your access of other material on the Internet via web links from this website. El Jannah uses reasonable skill and care in developing this site but does not give any warranty as to its accuracy, availability or reliability nor does El Jannah guarantee that the functions contained in the site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or that defects will be corrected even if El Jannah is aware of them.

Except as otherwise stated in the text of a webpage of this website or as required by law, everything on the website and all El Jannah products displayed on the website are provided to you “AS IS” and, to the extent permitted by law, is provided WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. EL JANNAH DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIAL WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EL JANNAH DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THE MATERIAL IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT EL JANNAH) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

Statutory warranties that are implied under Part V Division 2 Trade Practices Act 1974 are not excluded if goods are of a kind ordinarily acquired for personal, domestic or household use.

To the fullest extent permitted by law, El Jannah’s liability for breach of implied warranties, conditions or undertakings which cannot be excluded is limited, at El Jannah’s option, to: in the case of goods: (i) the replacement of the goods or the supply of equivalent goods; (ii) the repair of such goods; (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or (iv) the payment of the cost of having the goods repaired; and in the case of services: (i) the supply of the services again; or (ii) the payment of the cost of having the services supplied again.

MINORS.

El Jannah asks that parents supervise their children while online.

APPLICABLE LAW.

These terms and conditions are governed and will be interpreted in accordance with the Laws of New South Wales and any disputes relating to these terms and conditions will be exclusively subject to the jurisdiction of the Australian courts.

If you have any comments or queries, or there is any provision that you do not understand, please feel free to email any enquiry to us at [email protected]

TERMS & CONDITIONS

’25th Anniversary Promotion’

1. The promoter is El Jannah Franchise Company Pty Ltd as Trustee for the El Jannah Franchise Trust, ABN 67 498 019 635.

2. This competition (“Competition”) starts at 10:00AM (AEST) on 1 December 2023 and ends at 11:59PM (AEST) on 5 January 2024 (“Competition Period”).

3. Information on how to enter and the prizes forms part of these terms and conditions (“Terms”). Participation in this Competition is deemed acceptance of these Terms.

4. The Promoter, its agents, affiliates or representatives will not be liable for any lost, late or misdirected Entries or entries that are not received in the official El Jannah database by the end of the Competition Period.

5. The Promoter reserves the right, at its sole and absolute discretion, to deem any irregular, incomprehensible, incomplete or fraudulent Entries or any Entries that do not comply with these Terms, as invalid (“Invalid Entries”).

6. Invalid Entries cannot win a Prize.

7. This Competition is open to all New South Wales and Australian Capital Territory residents who:

a) are 16 years of age or over;
b) comply with these Terms; and
c) are not management, employees or agents of the Promoter or its related entities (or immediate family members of such people) or of retailers or agencies associated with this Competition, (“Eligible Entrants”).

8. To enter, an Eligible Entrant must:

a) purchase any item from an El Jannah store in person or purchase any item from eljannah.com.au in NSW or ACT, during the competition period;
b) Scan the “25th Anniversary” promotional QR Code located inside the restaurant or visit eljannah.com.au/nsw-25k-competition;
c) Complete the “25th Anniversary” form on the landing page;
d) Upload the receipt of purchase or invoice for online order and submit the form, prior to the end of the competition period.

9. An Entrant may enter this competition as many times, however, each entry shall require a separate purchase and separate receipt of purchase;

10. Selection of the winner (“Prize Draw”) will be randomly drawn each week during the Competition Period. The draw will take place at the Promoter’s office, Suite 1.02, 6 Parkview Drive, Sydney Olympic Park. The time and date of the draw shall be:

a. Tuesday 12 December 2023 at 10am at Suite 1.02, 6 Parkview Drive, Sydney Olympic Park. This draw shall include all Entries received by 11:59pm on Friday 8 December 2023;

b. Tuesday 19 December 2023 at 10am at Suite 1.02, 6 Parkview Drive, Sydney Olympic Park. This draw shall include all Entries received by 11:59pm on Friday 15 December 2023;

c. Tuesday 26 December 2023 at 10am at Suite 1.02, 6 Parkview Drive, Sydney Olympic Park. This draw shall include all Entries received by 11:59pm on Friday 22 December 2023;

d. Tuesday 2 January 2024 at 10am at Suite 1.02, 6 Parkview Drive, Sydney Olympic Park. This draw shall include all Entries received by 11:59pm on Friday 29 December 2023;

e. Tuesday 9 January 2024 at 10am at Suite 1.02, 6 Parkview Drive, Sydney Olympic Park. This draw shall include all Entries received by 11:59pm on Friday 5 December 2023;

11. During each draw, there shall be 1 Major Prize Winner and 5 Minor Prize Winners;

12. This competition is a game of chance. Winners shall be selected at random.

13. The Major Prize shall be $5,000 cash paid by way of electronic transfer;

14. The Minor Prize shall be a BBQ, Original Kettle Premium Charcoal Barbecue, valued at RRP $499.00 AUD.

15. All winners must collect their prize in person from the offices of El Jannah, located at Suite 3.08, 6 Parkview Drive, Sydney Olympic Park.

16. Eligible Entrants do not need to be present at the Prize Draw to win the Prize.

17. The Prize winner will be contacted directly by the Promoter via email. Winners will also be announced at eljannah.com.au/nsw-25k-competition within 24 hours after the draw.

18. The total Prize Pool is valued at RRP $37,475

19. Entrants must make a purchase (either in-store or through our online ordering platform located at eljannah.com.au); Purchasers through UberEATS, Menulog or DoorDash are not eligible to participate in this competition.

20. It is the responsibility of the Prize Winner to check their email account for notification of their winning registration.

21. Prizes must be collected from the Promotor within 28 days from the conclusion of the Competition Period.

22. If any prize remains unclaimed by 8 February 2024, the Promotor shall undertake a redraw of any prize unclaimed.

23. The redraw shall take place at the Promoter’s office, Suite 1.02, 6 Parkview Drive, Sydney Olympic Park at 10am on 9 February 2024. The Prize winner of the redraw will be contacted directly by the Promoter via email. Winners will also be announced at eljannah.com.au/nsw-25k-competition within 24 hours after the draw.

24. The Prize is not transferable, substitutable, or exchangeable nor redeemable for cash (including any unused portion).

25. General:

a. The Promoter reserves the right to cancel or change the Competition at any time throughout the Competition Period without notice.

b. The decisions of the Promoter are final. No correspondence will be entered into.

c. The Promoter reserves the right, at any time, to verify the validity of Entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an Entry that is not in accordance with these Terms or who tampers with the entry process.

d. By entering the Competition all entrants consent to the use by the Promoter of their username for publicity and commercial purposes in connection with the Competition and/or the Promoter’s products and services, in any media and for an infinite period, without further compensation. This includes but is not limited to use on TV, Facebook, Twitter, Instagram, YouTube, radio, print, display advertising, website and social media channels, and the Promoter’s news page and website.

e. The prize/s (or any part thereof) are not transferable or redeemable for cash.

f. Entry to the Competition is free, but entrants are responsible for any costs imposed by their internet service or other technology providers.

g. The Promoter may prohibit any Entrant’s participation in this Competition, cancel or suspend the Prize (or part thereof) if the Promoter considers that the entrant has behaved in a way which may diminish its name or reputation, is in bad faith, is designed to gain an unfair advantage, is fraudulent, is otherwise contrary to law or these Terms, or is otherwise inappropriate.

h. Errors and omissions may be accepted at the Promoter’s discretion.

i. To the fullest extent permitted by law, the Promoter (and the prize suppliers) will not be liable for any loss or damage an entrant or winner suffers as a result of participating in this Competition (including the Prize), unless caused by the Promoter’s negligence or wilful misconduct.

26. The collection, use and disclosure of personal information in connection with the Promotion is governed by the Privacy Act 1988 (Cth). By entering the Promotion, Entrants agree and consent to the Promoter:

i. using and disclosing the Entrant’s personal information for the purposes of conducting the Promotion, redeeming the Prizes and any other matter connected to or incidental to the Promotion;

ii. using the Entrant’s personal information for the purposes of carrying out marketing, planning, product development and promotional campaigns, in any media including email and SMS, unless an Entrant otherwise withdraws their consent to the use of their information in this manner; and

iii. using the Entrant’s name, likeness, image and/or voice (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting the Promotion and for any other purpose at the Promoter’s sole discretion, unless an Entrant otherwise withdraws their consent to the use of their information in this manner

27. Permit number APP-0012323991 (NSW), permit number ACT TP 23/02528 (ACT)

28. Enquiries relating to this Promotion should be addressed to El Jannah Marketing Manager, Tara Khoury by way of Email at [email protected].