The Management, I have noticed that instead of your works doing their job properly, they're talking more, the service is very poor, Workers need to be asking thier costumers about the membership at the window and give sauces onces a costumer orders a chicken clearly it will need sauce to go with it.
Train your members great customer service because I'm sure of having to walk back after driving through, nothing is easy in this world we living in....
Tianna Nyaluac.....
Response from the owner:Dear Tianna,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had at El Jannah Chicken St Albans. Your comments about our service and the need for better communication and attention to detail are very important to us.
We are committed to providing excellent customer service and will address these issues with our team to ensure improvements are made. We appreciate your suggestion regarding the membership inquiry and sauce provision, and we will work on implementing these changes to enhance our service.
Your feedback is invaluable in helping us improve, and we hope to have the opportunity to serve you better in the future.
Thank you once again for your input.
Best regards,
The Management Team at El Jannah Chicken St Albans