El Jannah (Lakemba) Chicken Shop

I came in late night at nearly closing time and was served by Maya & Ava. These 2 girls were so lovely and didn't have the attitude you'd expect from alot of the young ones if you were coming in at nearly closing. They were super cheerful and went above and beyond. I really hope the owners know they have little gems! Thank you ladies x

I visited El-Jannah today and received outstanding service from Zeinab. She handled my order professionally and efficiently while maintaining a warm and friendly attitude throughout the interaction. Her attention to detail, patience, and excellent customer service made the experience very enjoyable. Zeinab is a great representative of the team, and her professionalism truly stood out. Thank you for the exceptional service. Keep up the fantastic work Zeinab!

Beautiful girl on front had wonerful service

Beautiful service, will be coming back

Lakemba El jannah is Clean and has perfectly cooked fresh food. Much better than the other El Jannah store nearby and its worth the couple of extra kms

amazing staff, great service. food was fresh and came quickly

Great service from therese, talita, olivia, houda

Great customer service from therese, talita, olivia, houda, maya, jannah

Amazing workers! the kind girl on front helped me out with my order this morning. my apologies if I did take up too much of her time. great service with smiles on all their faces whole time I was there. Should try their chicken roll so yummy

I visited today around 4pm and went through the drive through, and I feel compelled to leave a review because of what I witnessed. The car in front of me caused a very serious scene. The driver was yelling loudly, so loud I could clearly hear her from my car swearing directly at who I believe was the supervisor. At one point, she made an incredibly rude and inappropriate comment about the female worker who took her order, saying she must be on her monthly, and did so in a very disrespectful tone. It was shocking. She held up the drive through for what felt like over 30 minutes. The situation got so bad that staff had to start coming out to other cars to take payments because everything had come to a standstill. During this time, I also heard racial remarks directed at the workers, which was deeply upsetting and completely unacceptable. Despite all of this, the team handled the situation with remarkable professionalism. They stayed calm, spoke respectfully, and did not retaliate, even while being recorded on the customer’s phone. I believe that this customer even had her two boys filming the workers as she screamed at the supervisor “MY BOYS ARE NOT RECORDING YOU!” which added to the discomfort of the situation. When one of the workers addressed it, she dismissed it and acted as if nothing was wrong with it. Before leaving, she swore repeatedly at the staff while they continued to remain composed and focused on doing their jobs. As a parent, this really affected me. I have children of my own, including a daughter who works in fast food industry and is a woman of colour. Hearing those kinds of comments directed at workers genuinely broke my heart, knowing that people like my daughter may face similar treatment. After all of that, as she attempted to leave, her car broke down. What surprised me most was that after everything she had just done, she turned and asked me for help. While I strongly disagreed with her behaviour, I still chose to help because it was the right thing to do. I want to make it very clear, the staff deserve recognition for how they handled an extremely difficult and disrespectful situation. Their patience, professionalism, and composure were outstanding. I hope upper management sees this and acknowledges the team for their efforts and also takes seriously the issue of customers behaving in a racist and abusive manner. No one deserves to be treated that way at work.